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Below are some helpful tips on sending in your Dell Studio One 19 / 1909 to us for BIOS repair.
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Site Updated: 03-01-11
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Helpful Tips on Shipping a Dell Studio One 1909 to us for a BIOS repair

STEP 1:
This step by step detail is to help you remove the stand from the back of the Studio One 1909.

This will serve two purposes, #1 it will reduce some shipping weight and #2 it will allow the unit to be placed into a smaller box for shipping.

STEP 2
Place the system on something soft with the screen facing down.

STEP 3
Gently lift up around the edge of the plastic backing of the unit until it pops off and work your way around the whole back.



continued



STEP 4

Gently lift the back of the unit off the chassis and place it somewhere safe.





Step 5

Locate the 4 screws that attach the stand assembly to the main body. Remove all 4 screws and place them somewhere safe.







Step 6

Next, with a fine tip screwdriver, gently pry up on the plastic lip of the stand's plastic cover.


.... continued



STEP 7

The photo below shows the stand separated from the main body of the unit.








STEP 8

Place a piece of thick cardboard over the screen and tape it to the main body of the system. Then wrap the whole unit in bubblewrap and place it in a box that is large enough to surround it with packing material.




Due to the size and weight of this model, we recommend that you include a return UPS shipping label in your box, but it's not mandatory.
If you don't include the return UPS label, we'll add the return shipping costs to your invoice.

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